Have a question about your claim? Start here. If we haven't addressed your question or concern, we will be happy to help if you contact us directly. Should I file an insurance claim? If anyone was injured or it is unclear whose fault the damage was, you should absolutely file an insurance claim. Some insurance policies also stipulate that you must notify them of potential claims. However, if you and your vehicle are the only things involved in the accident, you should get a repair estimate before you file your claim -- or it could cost you in the long run. If the cost of the repair is less than your deductible, it may be easier to pay out of pocket than to file a claim.Additionally, some policies raise the rates for filing a claim, so make sure you know the specifics of your particular policy. If you have concerns about filing a claim, please give us a call. We'll be happy to answer your questions about the process and advise you on whether you should file a claim. What information do I need to file a claim? Your name, address, and phone numberNames and contact information of witnesses or injured personsGeneral loss information (date, location, etc.)Your policy number (if available) What happens after I file a claim? After you report your claim, a claims professional will review your report and help you start the claims process.Your insurance carrier will assign a claim number for tracking purposes.Your claim will be assigned to an adjuster who will contact you and answer any questions you may have concerning the process.Depending on the type of claim and your needs, you may be connected with emergency or restoration services from one of your carrier's approved vendors.